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the Business Process Management tool

nTasktic Overview

nTasktic demonstration video

Dashboard:

The dashboard gives the user an overview of the progress of their own tasks and the progress of tasks of their colleagues (where the colleague’s task is in some way connected with the user e.g. it was created by them, assigned to them by the colleague or they were cc’d). The user also sees their own minor tasks (Todos):

nTasktic dashboard

Iconic view:

In day to day operation the dashboard is hidden and the software runs as a unobtrusive system tray icon:
TrayIcon
With the icon rotating when the user has yet to view a task that has changed (see Receiving alerts for task changes:);

Clicking on the icon, or pressing the Windows key and Enter key together, reveals the user’s nTasktic dashboard.

Receiving alerts for task changes:

When a new task is assigned to a user, that user is alerted via the icon rotating, a small popup window appearing above the nTasktic icon, by a task becoming bold in the application and optionally by a sound file being played.

New Task Alert Window

Within the alert window the user can see the task that has raised the alert and click on the link to quickly bring the task editing form into view.


As a task moves from one state to another the user for whom action is required at each stage is likewise alerted:

AlertWindowUpdatedTask

Creating a task

To create a task, press the Insert key while the dashboard is the active application, or by pressing the Windows key and the Insert key together or selecting 'New...' from the menu displayed after right clicking on the nTasktic tray icon:

System Tray Menu

This brings up the task editing form:

New Task

The user can then define a summary title, a description and various parameters for the task. Including selecting who should be assigned to perform the new task. Once the parameters are completed the user can select the 'Close' button and the task will remain in its current state, in this case 'draft' as it is a new task. If the user selects one of the next available states, by clicking on one of the buttons shown (in this example 'Assign' and 'Cancel task' are shown) the task will move into the next state.

Typically a task starts in the state 'Draft' and moves through intermediate states such as 'Assigned', 'Accepted', 'In-progress', 'Completed waiting approval' before finally ending up in the state 'Completion Approved'. In each state the system presents the viewer with the next permissible states. (The system is fully configurable and these states can be altered to suit your working procedures.)


Progressing a task:


PauseMoreInfoNeeded

From task editing form the user can see the next available states and progress the task into that state. Some states require the user to add a note e.g. 'Pause more information needed', in which case a form popups for the user to complete:


Viewing modifications to a task:

At any time the users can see the notes added to a task, along with the time of any modifications, by selecting the 'Notes' tab:

NotesTab

Dashboard in detail:

The dashboard shows three lists along with, optionally, the users Todos. The top list is the users current tasks in progress, the middle list shows the tasks requiring the user’s action (e.g. tasks requiring sign-off approval) and the bottom list shows tasks ythe user is connected with (e.g. the user created them for someone else to perform): Mainview

  1. Tasks in progress - automatically timed whenever the user is logged on
  2. Tasks waiting for the user to do something with
  3. Tasks waiting for other users to do something with
  4. Buttons to select between the main view, a query query, to create a new task and to set various options
  5. Tasks can have a user-defined type, this filter allows the user to quickly see tasks of just the selected type
  6. To recall a task quickly the user can search by entering some text from the task's title or description here
  7. Icons show the state the task is in (also re-enforced by the different colours of the tasks)
  8. Tasks are listed according to the selected column
  9. TODO list allowing the user to quickly record private tasks for themselves, with strike-through indicate completed
  10. Bold tasks indicate those that have been modified since the user last viewed them


nTasktic demonstration video